HELP CENTER
have questions? shoot us an email or check out our FAQ below.
WHAT ARE THE PAYMENT OPTIONS?
We now accept our payments through Etsy Orders & Square Payments (for custom orders). This gives you the flexible options of using your card or paying with PayPal.
All major credit cards are accepted.
Looking to pay with cash? Send us an email to discuss your options.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Our shipping options vary per product and are available under each listing on Etsy. Typically, we ship our items with USPS First Class or Priority Mail depending on rate and destination. If you would like faster shipping, send us a message to upgrade your shipping at additional cost.
Most of our products have a 1-2 week processing time due to their custom and made-to-order nature. Rush orders will have a $5 rush fee applied.
WHAT IS YOUR RETURN POLICY?
Unfortunately, we do not offer returns or refunds except for on a case-by-case basis. Due to the nature of our products, some purchases may not be eligible for return or refund.
If you have any questions about requesting a return, please contact us for further information. We strive to provide quality service and products, and want to be sure you are satisfied with your purchase!